Why Updating Your Controlled Substance KYC Form Before Your Needs Change Matters
When most healthcare providers think about their Know Your Customer (KYC) paperwork with their controlled substance distributor, they think of it as a one-time onboarding requirement. In reality, your KYC documentation should be viewed as a living document that evolves alongside your practice.
The DEA PPAEMA Rule Is Now in Effect. A Couple Months Later, How Is Your Agency Doing?
The EMS industry spent much of the past year discussing the DEA’s final rule implementing the Protecting Patient Access to Emergency Medications Act (PPAEMA). Agencies reviewed policies, attended webinars, updated procedures, and evaluated their controlled substance management practices.
The Hidden Backbone of Veterinary Safety. Supporting Your Compliance Champion
In most veterinary facilities, there’s a role that doesn’t come with a formal title, a clear job description, or even dedicated time. It’s often quietly assigned, added onto an already full workload, and carried out behind the scenes.
The Rising Cost of Noncompliance
As of July 2025, civil penalties tied to Controlled Substances Act (CSA) violations have reached historic highs, and the trend is unmistakable.
Don’tToss Those Records Yet!

Across the United States, veterinary practices struggle with one of the most overlooked, but most dangerous, compliance challenges: record retention. Every practice knows they must keep records… but for how long?